Privacy Policy
Effective Date: 08/08/25
Welcome to Proper Lending Group. We respect your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect the information you share with us when you visit our website, apply for a loan, or engage with our services.
When you provide us with information—such as your name, contact details, financial data, or technical browsing data—we use it to process your mortgage application, verify your identity, communicate with you, improve our services, and comply with applicable laws and regulations, including the Gramm-Leach-Bliley Act (GLBA). We may share your information with trusted service providers, business partners, or regulatory authorities when necessary to serve you or meet legal obligations. We do not sell or rent your information to third parties.
We employ reasonable administrative, technical, and physical safeguards to protect your data. No method of transmission over the internet, however, is completely secure, and we cannot guarantee absolute protection. You may request a copy of your data, ask for corrections, or opt out of certain marketing communications. We also use cookies and similar technologies to enhance site functionality and gather analytics; disabling cookies may impair your experience.
Texas residents have additional protections: you may request details on how your data is used or file a complaint with the Texas Department of Savings and Mortgage Lending. The department can be reached at 2601 North Lamar, Suite 201, Austin, TX 78705, or through its toll-free line at
1-877-276-5550.
This policy may be updated occasionally; we will post any changes here with the
updated effective date.
If you have questions about this policy or our data practices, please contact us at
(281)413-2121
NMLS # 1216108.